Commerce
This B2B commerce solution simplifies complex buying processes, facilitates self-service ordering, and provides a 360-degree view of customer interactions. It empowers businesses to create tailored storefront experiences, efficiently manage products and fulfillment, and deliver personalized promotions to drive customer loyalty and revenue growth.
Features
- Support for complex ordering workflows
- Integration with various ordering and fulfillment systems
- Simplified ordering through streamlined workflows
- Support for subscriptions for regularly ordered products
- Order capture through catalog browsing, shop by diagram, file upload, kits and bundles
- Visibility into orders throughout the sales and fulfillment process
- Approval and transmission workflows
- Native shipment management capabilities
- Visibility into shipments for sellers and buyers
- Support for shipments containing items from multiple orders
- Selection of inventory from specific warehouses with automatic updates
- Monitoring and modification of shipment status, carrier details, and estimated shipping and delivery dates
- Creation of multiple product catalogs with different managers or owners
- Control over who manages and edits different product groups
- Ability to control product visibility based on account, account group, or account role
- Management of catalogs by partners and suppliers with optional approval controls
- Connection of catalogs and products to various sales channels
- Management of simple products, products with variants, grouped products, product bundles, virtual products, and subscription products
- Detailed product catalogs with specifications, diagrams, discounts, and related guides
- Robust pricing engine with support for multiple price entries per product SKU
- Eligibility determination based on accounts, account groups, and account roles
- Support for contract pricing, bulk and tier discounts, promotional prices, and account/account group price modifiers
- Coupon-based discounts and incentives
- Customization of discounts and promotions for specific groups or customers
- Centralized inventory management system
- Support for multi-warehouse inventory
- Availability estimates for out-of-stock products
- Automated low-stock actions
- Composition of storefronts from Sites, Channels, Catalogs, Products, Pages, and Widgets
- Product catalog search tools
- Customizable widgets for common UI elements
- Out-of-the-box Accelerators for quick storefront setup with pre-configured components and configurations
- Ability to create and manage single or multiple online storefronts
- Specialized user roles and custom dashboards
