Dealers

Seamless
Integration

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Our software consolidates CRM, DMS, and Business Intelligence into one platform, eliminating data silos and streamlining workflows for maximum efficiency.

Intuitive and
Easy to Use

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With an user-friendly interface and minimal training required, your staff can hit the ground running, accelerating onboarding and boosting productivity from day one.

Cutting-Edge Technology

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Stay ahead of the competition with our modern, hybrid cloud-based solution featuring real-time data tracking and mobile access, ensuring you’re always connected and up-to-date.

Customizable to Your Needs

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Easily tailor our software to your specific dealership processes, enhancing operational flexibility and allowing your team to work the way they work best.

Accurate
Insights

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Rely on our software for consistent data syncing and accurate reporting, empowering you to make informed decisions and forecast with confidence.

Core

Optimize your dealership's financial operations and profitability with a solution offering real-time visibility, data-driven insights, and automation while ensuring regulatory compliance.
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Manager

Streamline & automate vehicle depreciation, loan payments, and expense calculations while centralizing asset management to gain actionable insights, enhance operational efficiency, and boost profitability.

Features

  • Proactively schedule maintenance based on customizable service programs to minimize unexpected downtime and keep customers' operations running smoothly.
  • Analyze total cost of ownership data to provide customers with personalized recommendations on optimal replacement timing, reducing their overall fleet expenses.
  • Share detailed, easy-to-understand maintenance and repair records with customers to demonstrate transparency and build long-term trust.
  • Use customizable inspection forms and photo attachments to quickly identify and clearly communicate issues to customers, streamlining the resolution process.
  • Provide customers with actionable insights from performance and utilization trend analysis to help them make informed decisions that optimize their fleet's efficiency.
  • Offer to handle administrative tasks like fuel tax reporting on behalf of customers to save them time and hassle.
  • Monitor for potential fuel theft or misuse and promptly alert customers, giving them peace of mind that their assets are protected.
  • Provide customers with intuitive, tailored reports on their fleet's performance, enabling them to make data-driven decisions.
  • Collaborate with customers to develop data-driven replacement schedules, ensuring they can budget appropriately and avoid unexpected costs.
  • Work with customers to analyze trends and identify opportunities for enhancing their fleet's efficiency, establishing your dealership as a consultative partner in their success.
  • Keep customers informed with real-time updates on service status, ensuring they always know what to expect and can plan accordingly.

Intel

This dealership-focused business intelligence suite transforms data into actionable insights to drive performance improvement, informed decision-making, and profitability across all areas of your business.

Features

  • Real-time visibility into key performance indicators enables executives to monitor overall business health, identify trends, and make strategic decisions.
  • Consolidated views of sales, service, and accounting data provide a holistic understanding of business performance, helping executives identify areas of strength and opportunities for improvement.
  • Tailored reports for sales, service, and accounting provide managers with relevant insights to optimize departmental operations, improve efficiency, and increase profitability.
  • Detailed reports on employee performance enable managers to identify top performers, areas for improvement, and opportunities for training and development.
  • Insights into historical trends and seasonal patterns help managers anticipate future demand, optimize inventory, and make proactive business decisions.
  • Identification of data anomalies enables managers to investigate discrepancies, address issues quickly, and prevent potential problems.
  • Insights into relationships between different data sets help managers understand complex dynamics, identify opportunities, and make data-driven decisions.
  • Consolidation of data from various systems provides a unified view of business information, enabling more accurate analysis and better decision-making.
  • Granular access controls ensure sensitive data is protected, while still enabling relevant insights for decision-making.
  • Proactive notifications keep managers informed of key changes, thresholds, and trends, enabling swift response and action.
  •  Insights into dashboard usage and query performance help optimize the BI system, improve user adoption, and increase ROI.
  • Interactive and varied visualizations (e.g., charts, maps, dashboards) make complex data easily understandable, facilitating fast insights and action.
  • Ability to zoom in on data points provides detailed context, enabling managers to investigate trends, anomalies, and areas for improvement.

Connect

Centralizes and streamlines dealership operations, enabling personalized experiences, automated workflows, and data-driven decisions to enhance efficiency, reduce costs, and drive growth.

Features

  • Customers can log service requests and track status in real-time, reducing phone calls and emails.
  • Scheduled reminders for appointments and service due dates improve customer follow-through.
  • Standardized service tickets ensure all required info is captured for efficient resolution.
  • Customers see only relevant info and functionality, streamlining their experience.
  • Real-time updates on part orders and deliveries keep customers informed. 
  • Easy access to past purchases aids in repeat buying and upselling relevant services.
  • Timely updates on service status, appointments, and more keep customers in the loop.
  • Immediate support answers questions and resolves issues promptly.
  • Electronic review and approval of estimates and invoices speeds up the service process.
  • Customers can update personal and payment info at their convenience.
  • Centralized access to documents reduces requests to the dealership.
  • Customers can view and update their profile and communication preferences.
  • Secure verification process builds trust and ensures privacy.
  • Controlled access to documents ensures sensitive info is protected.

Pay

Simplifies and secures payment processing for dealerships, eliminating manual work to focus on exceptional service and growth.

Features

  • Process payments directly within the existing HubFleet system, eliminating the need to switch between platforms.
  • The platform automatically feeds transactions into HubFleet, reducing manual reconciliation effort.
  • Track stock and manage orders directly within the platform, minimizing manual data entry.
  • Schedule shifts, track hours, and set permissions from a single platform, reducing system hopping.
  • Accept various payment methods in a single system, streamlining the acceptance process.
  • Store payment info securely, enabling quick checkout for repeat customers.
  • Accept payments via phone or email through the virtual terminal, providing customers flexibility.
  • Send digital invoices directly through the platform, allowing customers to pay quickly and easily online.

Track

Optimize a dealership’s supply chain, streamlining operations and enhancing the customer experience to stay competitive.

Features

  • Provide customers with real-time updates on vehicle locations, status, and delivery times, improving transparency and trust.
  • Offer tailored reports on vehicle performance, usage, and other relevant data, keeping customers informed and involved.
  • Alert customers to potential issues or maintenance needs, demonstrating proactive service and care for their assets.
  • Automate paperwork, scheduling, and other administrative tasks, reducing wait times and improving the overall service experience.
  • Diagnose issues remotely, minimizing downtime and getting customers back on the road faster.
  • Help customers make the most of their fleets, reducing costs and increasing satisfaction.
  • Keep a close eye on vehicle conditions, driver behavior, and cargo security, ensuring customers' assets are safe and secure.
  • Provide clear video evidence in case of incidents, protecting customers and helping resolve issues quickly and fairly.
  • Notify customers when vehicles or assets enter or leave specific areas, enhancing security and preventing unauthorized use.
  • Analyze customer data to identify trends, preferences, and areas for improvement, allowing for more personalized service recommendations.
  • Tailor telematics solutions to each customer's specific needs and goals, demonstrating a deep understanding of their business.
  • Offer ongoing support and assistance, ensuring customers get the most value from their telematics investment.
  • Use real-time data and analytics to predict maintenance needs, scheduling service before issues disrupt customers' operations.
  • Tap into vehicle systems for detailed insights, enabling more accurate and efficient repairs.

Commerce

Simplifies parts and accessories purchasing for dealerships, enhancing operations and customer experience to drive loyalty and revenue.

Features

  • Use the platform to create personalized storefront experiences tailored to each customer's needs, improving engagement and loyalty.
  • Simplify complex ordering processes using streamlined workflows, multiple ordering methods, and support for subscriptions and bundles.
  • Provide customers with real-time visibility into orders, shipments, and inventory availability, improving communication and trust.
  • Offer self-service ordering and account management capabilities, empowering customers to easily find products, track orders, and manage their accounts at their convenience.
  • Deliver personalized promotions and discounts based on customer behavior, preferences, and loyalty, increasing relevance and engagement.
  • Use features like shop by diagram, file upload, and kits/bundles to simplify the selection of complex products and configurations.
  • Provide detailed product catalogs with specifications, diagrams, and related guides, helping customers make informed purchasing decisions.
  • Support complex pricing models, including contract pricing, tiered discounts, and custom promotions, allowing for flexible and competitive pricing strategies.
  • Integrate with various fulfillment systems and manage shipments from multiple warehouses, ensuring efficient and flexible order fulfillment.
  • Provide customers with a 360-degree view of their accounts and orders, simplifying management and improving self-service.
  • Use customer data and behavior to deliver personalized communication, recommendations, and offers, increasing relevance and loyalty.
  • Use platform insights to proactively address customer needs and issues, delivering exceptional and personalized support.

Omnichannel

Enables dealerships to enhance team collaboration and customer service through streamlined, secure, and integrated communication features.

Features

  • Use the platform as a single point for secure internal and cross-company collaboration, consolidating conversations and reducing email clutter.
  • Leverage features for organizing conversations and enabling asynchronous communication, making it easy for team members to find and engage with relevant discussions.
  • Integrate with everyday apps like CRM, inventory management, and repair shop software to streamline workflows and provide a single pane of glass for customer and vehicle information.
  • Utilize audio and video calls and file sharing with data protection to enable efficient collaboration on issues like vehicle inspections and repairs.
  • Support customers on their favorite channels like Instagram, Facebook, Email, Live Chat, SMS, and Voice, meeting them where they are and providing a seamless experience.
  • Use the platform's customization capabilities to deliver personalized communication and offers to customers based on their preferences and history.
  • Leverage read and delivery receipts, push notifications, and in-app updates to keep customers informed throughout the sales and service process.
  • Use custom roles and permissions to control user access and ensure the right people have access to the right information.
  • Utilize the engagement dashboard, message audits, and moderation to monitor communication, identify trends, and ensure compliance with policies.
  • Rely on the platform's enterprise-grade security and compliance certifications to protect sensitive customer and business data.
  • Implement data loss prevention and a message audit panel to monitor and control sharing of sensitive information.

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