Omnichannel
A secure and customizable communications platform for team and customer collaboration. It offers features like omni channel messaging, video calls, file sharing, and integrations with everyday apps. With enterprise-grade security and compliance, our software enables organizations to transform their communications while protecting their data.
Features
- Secure and compliant communications platform
- Own your data, customize anything, integrate everything
- Communicate anytime, anywhere with dedicated desktop or mobile apps
- Drive innovation in the workplace with the right communications platform
- Single point for secure internal and cross-company collaboration
- Tools for productive and efficient collaboration beyond just messaging
- Features for organizing conversations and enabling asynchronous communication
- Secure communication with guests (contractors, suppliers, clients)
- Audio & video calls, file sharing with data protection
- Read and delivery receipts, push notifications, apps and integrations
- Manage all customer collaboration from a single place
- Support customers on their favorite channels (Instagram, Facebook, Email, Live Chat, SMS, Voice)
- Integrate CRM, chatbots, and other apps to accelerate customer engagement
- Org structure mapping, customizable interface
- User control and governance with custom roles and permissions
- Engagement dashboard, message audits, moderation
- Device management, accessible user interface
- Communications platform that puts data privacy first
- ISO 27001 certified, SOC 2 compliant, BITV 2.0 and WCAG compliant
- Data loss prevention, message audit panel
- Secure push notifications, device management
- Two-factor authentication
